State of Colorado wins two 2020 Government Experience Awards

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DENVER – Today, the state’s myColorado™ mobile app and Colorado Digital ID™ was selected as a Center for Digital Government (CDG) Government Experience Project Award winner, marking its third national honor received this month. The fourth annual Government Experience Awards recognize public sector jurisdictions and agencies that are transforming the government experience and delivery of citizen services. 

This year CDG also presented special COVID-19 Response awards to honor those agencies whose methods of response and assistance to employees and citizens in coping with the pandemic, and Colorado’s Public Health COVID HUB was among four other states that won in this category.

“Our state and local government winners this year demonstrated that focusing on the government experience provides a foundation that played a vital role in responding and adapting to the uncertainties and disruptions of 2020,” said Dustin Haisler, Chief Innovation Officer for the Center for Digital Government. 

Said Anthony Neal-Graves, Governor’s Office of Information Technology Interim Chief Information Officer & Executive Director, “These awards honor the collaboration of state agencies working together to make services readily available to Colorado residents, businesses and visitors. Colorado is truly on the forefront of using emerging technologies to improve users’ interactions with state government.”

As previously announced, Colorado Digital ID won the State IT Innovation of the Year StateScoop 50 Award and myColorado is a finalist for the National Association of Chief Information Officers (NASCIO) State IT Recognition Awards. 

Residents can download myColorado via the App Store and Google Play to access digital state services such as Colorado PEAK®, driver license renewal and 19 additional online DMV services, among many others.

Listed below are descriptions of the State of Colorado’s two award-winning nominations:

State Government Experience award: myColorado Mobile App and Colorado Digital ID

myColorado, State of Colorado’s Official Mobile App™, is an example of how digital technology has been used to transform the way residents engage with their state government, providing Coloradans a convenient and secure app to find official state services and resources from their mobile device, anytime and anywhere. myColorado is a collaborative project involving the Governor’s Office, Office of Information Technology (OIT), Department of Revenue (DOR), Division of Motor Vehicles (DMV), and the Colorado Department of Public Safety (CDPS). The Colorado Digital ID is a service within myColorado that enables Coloradans to create a secure electronic version of their driver license or state identification (ID) card that can be displayed on smartphones for proof of identity, age, and address within the state. Colorado is one of the first states to roll out a digital ID.

State Government Experience - COVID-19 Response award: Public Health COVID HUB 

To help the public quickly find information about the state’s response to the COVID-19 pandemic, the Colorado Statewide Internet Portal Authority (SIPA), in coordination with the Governor’s Office and Governor’s Office of Information Technology (OIT) deployed an informational banner at the top of all state and local government websites (400+) in just three days. In addition, at the Governor’s request, SIPA and the State Portal Integrator rapidly developed and deployed two websites to support the timely and accurate dissemination of information about the status of the state’s response to the pandemic and flatten the curve of spread of the virus.

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