About Us

Serving people serving Colorado

OIT integrates and coordinates technology solutions for the State of Colorado’s executive branch agencies so that they can fulfill their unique missions and provide essential services for Coloradans. We also manage the state's IT infrastructure, including the Colorado State Network used by local governments, and provide the tools, policies, standards and rules that state employees need to do their jobs.

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Mission

Together, we enhance the lives of all Coloradans.

Vision

Be the best public service technology organization innovating today for tomorrow.


Our Values

Service

We provide value and strive to delight. We seek to understand the needs of our fellow team members, partners, customers, and Coloradans, and then exceed their expectations. We are committed to serving people serving Colorado.

Integrity

We do the right thing in the right way. We communicate with openness, honesty, and authenticity and are accountable for our actions. We deliver on our promises and adhere to an ethical code. We are good citizens in the communities in which we live and work.

Teamwork

We work together toward a common purpose, having fun along the way. We foster a collaborative, creative, and inclusive culture. We create an empowering environment where everyone can contribute and reach their full potential.

Respect

Our people matter. We value, encourage, reward, and recognize them. We choose to be positive and create meaningful connections every day. We are considerate, helpful, kind, and patient in all situations.

Innovation

We foster new ideas. We challenge the status quo and continuously ask, “How can we do this better?” Then we take action and make a difference through novel processes and technology.

Courage

We boldly take action on our convictions. We have the moral strength to venture, persevere, and withstand difficulty. We are entrepreneurial and embrace change to better ourselves and the people we serve.


History

The Governor’s Office of Innovation and Technology was created in 1999, and renamed Governor’s Office of Information Technology in July 2006, to serve as an advisory organization. At that time, executive branch agencies independently managed their own IT services and support, resulting in disparate infrastructures, inconsistent hardware and software standards, duplicative services, increased security risks, failing projects, and the inability to leverage statewide procurement opportunities.

The overwhelmingly bipartisan passage of Senate Bill 08-155 (“the consolidation bill”) shifted how IT services would be delivered to Colorado’s executive branch state agencies. In July 2008, IT functions, systems, personnel, and assets were consolidated into a single entity - the Governor’s Office of Information Technology. In many ways, the consolidation was much like a merger of 17 diverse companies, bringing with it significant challenges but also providing an extraordinary opportunity to plan, enable, and implement lasting change for the State of Colorado. This historic move challenged the status quo and created an enterprise IT organization that is leaner and more effective in delivering technology solutions and services.


Governor Polis signing a bill in front of OIT staff

Legislation

The Constitution of the State of Colorado is the foundation of the laws and government of the state. Within Colorado's Constitution are laws and statutes created through legislation by the Colorado General Assembly. The State’s commitment to ensuring a robust and modern information technology landscape has been embraced by all branches and levels of government. The Colorado General Assembly passed several important pieces of legislation in 2021, including bills that ensure the governance of information technology, increased investments in broadband infrastructure, increased accessibility to information technology, and greater protections for how personal identifying information and data is handled by the State.

Colorado Revised Statute Title 24 Article 37.5 creates and enables OIT to be the organization it is today. HB 21-1236 “State Information Technology” had bipartisan sponsorship by the Joint Technology Committee (JTC), unanimously passed by the Colorado General Assembly and was signed into law in June 2021 (pictured). The bill modifies the laws that create the JTC, the Colorado cybersecurity council and OIT, reflecting the current information technology environment and direction in the state. 


Organization Structure

Chief Information Officer & Executive Director

Business Operations

Communications

Finance

Human Resources

IT Transformation

Policy & Legislative Affairs

Product Management

Strategic Planning

Colorado Broadband Office

Business Development

Data Mapping & Analysis

Education Initiative

Federal Programs

Healthcare Initiative

Customer Office

Customer Relationship Management

Major Incident Management & Prevention

Project Delivery

Service Desk

Services Engagement

Office of Information Security

Identity & Access Management

Risk & Compliance

Security Architecture

Security Governance & Policy

Threat Detection & Prevention

Technology Office

Applications (statewide & customer)

Colorado Benefits Management System

Data & GIS

Digital Transformation

Enterprise Architecture

Infrastructure Operations


Who We Serve

Our 1,000+ employees support ~31,000+ state employees at the executive branch agencies; 30,000+ county employees; and the 1,000+ state, local, county, federal and tribal agencies using our public safety communications network. Through this work, we ultimately serve all Coloradans. Learn more about the agencies we serve:


2021-22 Wildly Important Goals (WIGs)

WIG 1: Transforming Technology in the State

We are on a multi-year IT transformation journey to improve agency accountability and ownership of business outcomes of technology, streamline OIT's processes, reduce risk across the state and create collaborative IT decision making and oversight. By providing transparent, secure and efficient services for our agency customers, we will deliver high quality and accessible services to Coloradans and businesses statewide.

WIG 2: Advancing Digital Government Services

Many of the state's services require stamps, wet signatures and in-person visits, whereas modern, constituent-friendly government services are accessible in a variety of forms. As part of the larger IT Transformation effort, this WIG aims to improve the efficiency of constituent interactions with government by advancing the state’s secure adoption of technology to expand digital access to government services anytime and anywhere. In addition to shifting from in-person services to digital services, OIT plans to make significant grounds in reducing our technical debt and reliance on outdated and insecure systems and tools.

WIG 3: Delivering IT Projects Effectively

IT project delivery for state agencies is one of OIT's core services. Providing this service in a secure, consistent, predictable and equitable manner is necessary to support agencies’ missions as they deliver services to Coloradans. Adopting a method of continuous improvement through the review and monitoring of projects will allow OIT to further our execution of this core service. OIT must undertake hundreds of projects with varying size, complexity and dependencies to transform government into a digital enterprise. We must deliver value in a highly effective manner so that we can move efficiently through the hundreds of projects in our pipeline at any given time. Factors such as a business case, success criteria and sufficient funding are critical for the successful execution of IT projects. Understanding the effectiveness of OIT project delivery and partnership with agencies is essential to maintaining a pace of change necessary to achieve this WIG.

WIG 4: Expanding Broadband Access

During the pandemic, it has become increasingly clear that the gaps in broadband access across the state are real and perpetuate economic disparities. The only way to address these gaps is to increase the level of detail and accuracy of broadband service areas so that effective and targeted plans can be developed to close them. Without that, investments will be haphazard and not connected to the homes, businesses and facilities that truly need services. With accurate mapping information, the state, local community stakeholders and industry can create targeted and tailored plans and investments.

Twice a year, the GIS Coordination and Development team runs a data collection process with the support of the Colorado Broadband Office. A variety of means are used to collect specific data from providers and we offer Non-Disclosure Agreements (NDAs) to help encourage providers to share their granular data. Because this process is voluntary, there are no regulatory controls for the type and granularity of data provided. This WIG is based on working on strategies with GIS Coordination and Development to gain better access to data from providers.

WIG 5: Securing the State

An ever-increasing threat landscape places public and private sector information and technology assets under constant risk. State government, in particular, is targeted because of the amount of sensitive and valuable data on its systems. As we continue to digitize more government services, cybersecurity becomes increasingly more critical for state government agencies.