OIT Budget Team Recognized by Gov. Polis for Real-time Billing Innovation

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Tom Clements Better Government Award - Honorable Mention for the OIT Budget Team

Last week, Governor Polis announced the Tom Clements Awards winners, recognizing individuals and teams within the State of Colorado elevating the standard of excellence in government. The Governor’s Office of Information Technology (OIT) Budget Team received an honorable mention for the Outstanding Service in Government Award as a result of their impactful work on implementing Real-time Billing (RtB) and monthly service data!

“Colorado’s innovative, creative, collaborative spirit shines through in our top-achieving government workers whose dedication to public service makes our state a better place to live, work, and play,” said Gov. Polis. “Each of the award winners dedicated their time and energy to improving our great state, and their terrific work honors Tom’s legacy of excellence and his love of public service.”

The Budget Team’s multi-year RtB effort leveraged an independent analysis by third-party vendors and direct feedback from state agencies, the Colorado General Assembly and other stakeholders to improve the billing experience for customers.

Through the RtB IT Transformation Program project, OIT successfully eliminated the two-year billing lag time, making IT planning and budgeting easier for customers. OIT can now:

  • provide more detailed and transparent invoices that reflect actual usage;
  • set annual fixed rates, enabling better planning by agencies and technical staff; and
  • increase agency cost control and ownership of IT costs to support their programs.

The awards honor Tom Clements, who was tragically killed in March of 2013 during his tenure of service to the state as Executive Director of the Department of Corrections. In honor of his legacy of improving state government, the Tom Clements Better Government Awards recognize the work of individuals and teams who, like Tom, enhance the performance and outcomes of state government.