'Tis the Season for Scams


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Person wearing all black clothing, a black mask and a Santa hat while holding a laptopWe’re entering the most wonderful time of the year, but if you’re planning to shop online for the holidays, remember that scammers are always finding new ways to take advantage of the season’s hustle and bustle. By staying vigilant and informed, you can protect your holiday cheer and ensure your shopping experience is safe and stress-free.

Tips to Protect Yourself When You Shop Online

  • Avoid clicking on links to websites that are provided by others. Google and search for the official Website to access it safely. 
  • Avoid clicking on ads and/or links from social media posts or promoted search results.
  • Avoid using debit cards. Debit cards do not offer the same protection against identity theft as credit cards.
  • Check the website’s encryption. Make sure that the website’s URL begins with “https” and that there is a closed lock on the website address bar or an unbroken key symbol in the lower portion of your window.
  • Activate all available protection measures, including multi-factor authentication, and monitor statements regularly.
  • Learn how to spot a fake product review. Don’t rely on one source, go to several, and across those websites look for these red flags:
    • One-sided reviews with no specific details.
    • Product reviews that look similar and were posted during the same time period.
    • Limited information on the reviewer’s profile.
  • Review return policies. Avoid sellers with vague, missing or limited return or refund policies.

What to do if you believe you’ve been the victim of a scam

  • Contact your bank or retailer
    • Dispute any unauthorized charges on your card as soon as possible.
  • Report the scam to authorities:
    • Federal Trade Commission (FTC):
      • Visit ReportFraud.ftc.gov
      • Call 1-877-FTC-HELP (1-877-382-4357)
    • Colorado Bureau of Investigation (CBI) 
      • Call the Identity Theft & Fraud Hotline at (855) 443-3489.
  • Colorado Attorney General's Office
    • File a complaint through the Consumer Line at (800) 222-4444.    

You can safeguard your finances and enjoy the season’s joys without unnecessary worries by staying alert and taking quick action when needed.

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