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OIT Stories & Case Studies

OIT Stories & Case Studies

We proudly partner with state agencies every day to ensure Coloradans can easily access state government services through secure, accessible and user-friendly technology solutions. Check out our stories and case studies to learn about the tremendous impact our people, projects and programs make in the great State of Colorado!

 

Employee Spotlight: Safeguarding State Systems and Data

When it comes to safeguarding state systems and data, OITers like Security Risk & Compliance Analyst Sheena Leal take great pride in helping our organization ensure an accessible, trustworthy and resilient technology experience for Colorado.

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Sheena Leal with long, dark hair and a bright smile sits on a bench outdoors. She is wearing a black tank top with a lace detail and long, brown, patterned earrings. Behind her is a light green wall and several tall sunflower plants with yellow blooms.


Case Study: Building Trust, One Refund at a Time

Each spring, as Coloradans submit their tax returns, one question floods inboxes, websites, and call centers: Where’s my refund? It is a reasonable question, but one that causes serious strain on the system meant to answer it.

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Employee Spotlight: Planning for the State's Future

Before OIT services can be rolled out to agencies and Coloradans, there has to be enough funding to make them happen. And just like your personal budget, any one part of the budget has to be weighed against all of the other needs and priorities.

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Crystal Mikolaijczak standing at a wooden garden gateway


Employee Spotlight: Elevating Accessibility Across the State

OIT is leading the state’s efforts to make digital services more inclusive and accessible for Coloradans. Brian Stafford, Accessibility Consultant, is a big reason why Colorado has garnered national recognition.

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Brian Stafford on the side of a mountain in his ski gear


Colorado’s Energy Navigation Web Tool: Making Clean Energy More Accessible

In November 2024, the State of Colorado began developing a first-of-its-kind Energy Assistance and Equipment Incentive Screener Tool to take the guesswork out of navigating 500 different state and federal programs. This digital tool is designed to help Coloradans quickly identify the rebates, incentives, and bill assistance programs for which they may qualify by answering a few simple questions in 10 minutes or less.

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Case Study: Google Gemini Pilot

The Governor’s Office of Information Technology (OIT) recognized GenAI’s potential to enhance efficiency and foster innovation in state government, and that Gemini Advanced (Gemini) was a natural tool to implement since the state runs on Google Workspace. But OIT needed a mechanism to effectively evaluate its use and support the tool’s implementation.

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