The Governor’s Office of Information Technology (OIT) is dedicated to supporting a welcoming, inclusive and accessible Colorado for all.
Our ongoing efforts and commitment to accessibility align with the Web Content Accessibility Guidelines (WCAG) version 2.1, level AA criteria. These guidelines help make web content accessible not only to users with sensory, cognitive and mobility disabilities, but ultimately to all users, regardless of ability.
Our efforts are part of a meaningful change in making all State of Colorado services inclusive and accessible. We welcome comments on how to improve our technology’s accessibility for users with disabilities and for requests for accommodations to any State of Colorado services.
Feedback and Accommodation Requests
Contact Us
For general questions and comments for OIT, please contact oit@state.co.us or call 303-764-7700.
We encourage individuals to submit feedback and request reasonable accommodations that will help ensure access to the services we provide.
- All requests are considered on a case-by-case basis and we will do our best to reply to all communications within two (2) business days.
- Accommodations are provided at no cost.
- Accommodation requests that would impose an undue financial, technical or administrative burden to state agencies may not be fulfilled as requested.
Examples of accommodations include:
- Sign language interpretation for an event, meeting, or appointment
- Alternative document formats (such as braille or large print)
- Remediated PDFs
- Aira Visual Interpreter service
In the Workplace
Current OIT employees needing a workplace accommodation should contact the ADA Coordinator at your agency for support.
Prospective employees who have been invited to interview for an employment opportunity should work directly with the person arranging the interview.
How We Are Implementing Accessibility
Website Testing and Remediation
- We use Siteimprove to conduct automated testing of all webpages for accessibility and quality assurance.
- We have contracted with third-party manual testers to provide manual accessibility testing of our sites and applications.
- We continue to test and remediate our digital products in an effort to provide continuous improvement of our sites and applications.
- In addition, we make use of tools such as the Web Accessibility Evaluation Tool (WAVE), Contrast Checker by WebAIM and other automated and manual testing tools.
Training
We provide accessibility training to all staff through required coursework, weekly meetings on accessibility topics, and regular targeted training. An intranet page dedicated to accessibility resources is also available to staff in addition to OIT's Guide to Accessible Web Services and the monthly State of Colorado Accessibility Newsletter.
Procurement
We have developed systems and processes to ensure all digital products we develop, manage and procure meet established technical standards by including accessibility assurances in contracts, requiring vendors to complete a Voluntary Product Accessibility Template (VPAT) also known as an Accessibility Compliance Report (ACR), and validating the accessibility information we receive through a robust vetting process.
Additional State Accessibility Services
Aira
Learn how to navigate state services using Aira
As part of its drive to create a Colorado for All, the State of Colorado is partnering with Aira to remove barriers when navigating state-operated buildings and digital services. Aira is a live service that provides on-demand visual interpretation through a smartphone application to those who are blind or have low vision. Highly trained visual interpreters are available 24 hours a day, 7 days a week, 365 days a year for a free 30-minute session. To get started, visit the Aira Assistance website.
The Colorado Commission for the Deaf, Hard of Hearing, and DeafBlind (CCDHHDB)
The CCDHHDB provides programs and services for accessibility, communication, technology, and education. Explore the CCDHHDB website for information about their services, provider directories, and much more.
Relay Colorado
Relay Colorado is a statewide service that connects standard (voice) telephone users with Deaf, Hard of Hearing, DeafBlind, Speech-Disabled, or Late-Deafened people who use Teletypewriter (TTYs) or Voice Carry-Over (VCO) phones. Visit the Relay Colorado website for more information.